Users

Get an overview of all users on the account and add new users. It is also possible to see user roles on modules and account, and to edit them for each user. Users can be assigned or unassigned a seat on a module and thereby be given access permission or have it removed (Contributer or Administrator). The Viewer access permission doesn’t require a seat.

 

How to add a user to the account

1.     Click Add user to account (plus)

2.    Enter email for the new user in the field ‘User name/email’

3.    Click Next

4.    Enter first name and last name for the new user in the fields for ‘First name’ and ‘Last name’. If the user is already known in the system these fields will be filled out automatically.

5.    Click Next

6.    Choose to give the user an account administrator role by clicking the checkbox. If the box is not checked, the user will not have account administrator rights

7.     Choose which role the user should have for each active module, by choosing from the various dropdown menus and select whether to assign seats or not. If no changes are made, the user will by default get a role as viewer on the active modules and not obtain a seat.

8.    Click Next

9.    Click Add user

10.   The user has been added and will now appear on the list of users.

 

Please note that it is possible to go back to the previous step by clicking Back.
Read more about seats here:
Seats (BYOS)

 

How to add users from xlsx file

1.     Click plus (+)

2.    Click ’Import users from xlsx file’

3.    Download and fill the template according to the instructions or browse and select an already filled xlsx file

4.    Click OK


How to assign seats to a user

1.     Find the user in the list

2.    Click on the user to open the details in docked panel to the right

3.    Click Edit in the top bar

4.    Click on the Module access tab

5.    Click Assign seat or request more seats (in case there are no more available on the account)

6.    Click Save.

Read more about seats here: Seats (BYOS)

 

 

 

How to unassign seats

1.     Find the user in the list

2.    Click on the user to open the details in docked panel to the right

3.    Click Edit in the top bar

4.    Click on the Module access tab

5.    Click Unassign seat

6.    Click Save.

Please note that this action will remove the seat assigned to the user. If the user is using this seat on other accounts, then the module access on those accounts will be affected.
Read more about seats here:
Seats (BYOS)

 

 

How to remove a user from the account

1.     Select the user from the list, by clicking the checkbox

2.    Click Remove user from account (minus)

3.    A warning dialog will appear. Click Yes to remove the user

4.    The user has been removed from the account and will no longer appear in the list of users.


Please note that the user will be unassigned all the seats assigned by the account. Read more here:
Seats (BYOS)

 

 

How to resend invitation

1.     Select the user from the list, by clicking the checkbox

2.    Click Resend invitation (letter)

3.    A warning dialog will appear. Click Yes to resend invitation

4.    The user receives a new invitation and has to active the account.

 

 

How to go to user details

1.     Find the user in the list

2.    Click on the user to open the details in docked panel to the right.

 

 

How to edit account administrator role for a user

1.     Find the user in the list

2.    Click on the user to open the details in docked panel to the right

3.    Click Edit in the top bar

4.    Choose to assign or remove account administrator role for the user, by clicking the checkmark

5.    Click Save.

 

 

How to see and edit user roles and seats on modules

7.     Find the user in the list

8.    Click on the user to open the details in docked panel to the right

9.    Click Edit in the top bar

10.   Click on the Module access tab

11.    Choose which role the user should have for each active module, by choosing from the various dropdown menus and use the buttons to assign or unassign seats

12.   Click Save.

Please note that in case that there are no more available seats on the account, it will not be possible to assign seats to a user. It will however be possible to request more seats. Read more about seats here: Seats (BYOS)